Our Services
We perform collections on consumer debt, tenancy debt, and commercial debt. We are specialists in tenancy debt recovery
Debt Recovery
We handle collections for all types of debt, including consumer debt, commercial debt, Disputes Tribunal orders, and specialise in recovering Tenancy Tribunal and Mediator's order recoveries.
Debt recovery isn’t for everyone, but we take pride in delivering successful outcomes for our clients. With one of the highest recovery rates in the industry, our 30+ years of experience speak to our expertise. We offer various pricing options to suit your needs. Please visit our Fees page for more.
Court Litigation and Civil Enforcement
If your debtor refuses or fails to enter into a voluntary repayment plan, we can initiate legal and civil enforcement proceedings. Civil enforcement is an effective way to compel your debtor to pay.
We will cover the costs associated with the first District Court enforcement, provided the debtor is located within New Zealand and not self-employed. Enforcement costs are added to the original debt and are recoverable from the debtor. Our Terms of Engagement apply*.
Debtor Tracing
Locating the debtor is often the most time-consuming task in debt collection, especially when the debtor is an individual. Unlike businesses, which typically advertise their location, individuals can be transient and difficult to find when they don't wish to be located. It's crucial to locate your debtor promptly, as statutory limitations on debt enforcement can affect recovery.
As experienced debt collectors, we leverage extensive networks and a range of resources to efficiently locate debtors.
Collections Management
Whether a debtor is making payments towards the debt on a voluntary repayment plan or through court enforcement, there is always the possibility the debtor's repayments stop due to various reasons. The reality is, ensuring a debtor maintains their repayments towards the debt is a large part of the debt collection process.
Our staff are tasked with monitoring every debtor's repayments using our credit control software which alerts us if a debtor misses a payment. We then prioritize taking action to ensure the debtor gets back on track with their repayments. We will also load the debt on the credit reporting systems which will adversely affect the debtor's credit rating.
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