Debt Collection Policy

We have various pricing options for you to choose from. See Pricing Options below.

Our commission plus GST is deducted from each payment received from the debtor. This policy maximises the collection outcome for you because The CIA Debt Recovery Group only earns commission when recovery of the debt starts. 

There are no hidden costs to you for non-enforcement related processes. We do not charge extra for each letter of demand sent to the debtor, or phone calls and email's made during the process of the debt collection like other debt collection company's usually do.

Disbursements of the debtor’s repayments will be made to you monthly, accompanied by a statement with a breakdown of the debtor’s repayments and the debt details.


District Court Enforcement

The CIA Debt Recovery Group will pay the tracing costs along with the Solicitor and District Court fees associated with the first District Court enforcement if the debtor is located within New Zealand.

If further enforcement's are required during recovery of the debt, The CIA Debt Recovery Group will discuss the options available with you before taking any further action.

Enforcement costs are added on top of the original debt and will be repaid by the debtor. The CIA Debt Recovery Group will recover any enforcement costs from the debtors’ repayments as per the Terms and Conditions.


Pricing Options     

All Pricing Options include District Court enforcement paid by CIA. Terms and Conditions apply.               

Updated 15.12.2018

These pricing options are effective from the date above.